Can Altes

Kerry

spainhotels · 10 Aug 2024 · GB

4.5/5

“Beautiful authentic Spanish stay!”

The best

-Set in beautiful Biniaraix which has a bar that offers food in the summer months, Soller is just a 20 minute walk. -Property was clean, quiet and comfortable. -Bedrooms all had aircon and plenty of storage space. There were also two large bathrooms -Kitchen was well equipped and had all the utensils you would need to cook for yourself if you wanted to. -Didn't need to rent a car as we felt the public transport links to Port De Soller, Fornalutx and Palma were really good. Overall, a fantastic week in a beautiful property!

To be improved

-The front door opened half way and seemed to get caught. We didn't force it and it didn't cause us any issues but this would need to be fixed for those who have access issues. - The pool turned dark green on day 5 (we were told this was due to high heat but weren't sure if there were other filter issues as they didn't appear to be working). However, Homerti said they were promptly sending someone out to solve the problem the following day (which was the day we checked out). Nevertheless, it was a gorgeous blue colour when we arrived and we spent a lot of our time in it up until our last day.

Feedback from a real guest

Lesley

spainhotels · 15 Jun 2024 · GB

4.5/5

“Very enjoyable peaceful stay in a beautiful location”

The best

Views and location excellent. Plants on patio and loved picking fruit from trees Pool very clean and sunny.

To be improved

Some equipment a bit tired and needing replaced. 4 sunloungers for a 6 bed property. Coffee machine badly needing descaled Compartment at bottom of fridge broken . A few extra bin bags would have been helpful

Feedback from a real guest

Danielle

spainhotels · 02 Sep 2023 · GB

5.0/5

“Exceptional”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.3/10 · 3 opinions

Beautiful location

Clean and comfortable property

Good public transport

Well-equipped kitchen

General summary

9.3

out of 10

Location 9.00

The hotel's location was highlighted as excellent, with good public transport links and proximity to Soller.

Overall Experience 8.00

Despite some minor issues, guests enjoyed their stay and the location greatly contributed to the positive overall experience.

Cleanliness 7.90

The property's cleanliness was commonly praised, although issues like the pool turning green affected the score slightly.

Room Quality 7.80

Rooms equipped with aircon and plenty of storage were a plus, although some equipment appeared to need replacement.

Service 7.50

Responsive service was noted, especially with the promise to fix the pool swiftly, but some minor maintenance issues lowered the score.

Amenities 7.40

Well-equipped kitchen and clean pool were positives, but issues like insufficient sunloungers and the pool's condition impacted the rating.

Can Altes

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