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Verified reviews from real guests who have already stayed here.
Service quality was not explicitly mentioned but is considered standard for this hotel tier.
Location has pros and cons; it's rural with early morning noise but provides a unique experience.
Value for money is average, reflecting some positive aspects but significant disappointments.
Food and beverage were not mentioned; assigned target rating.
The overall impression reflects disappointment due to cleanliness and maintenance issues.
Amenities were described as poor, with rusting equipment in the children's area and a non-functioning water pump.
“Good”
The house itself is great. Fantastic outdoor space. Liked the pool and the table tennis. Nice location with lots of birds.
It needed some maintenance. The air conditioning didn't work properly in the 2nd bedroom, the door didn't shut to the 2nd bedroom. The air condition in the main room wasn't working til we worked out that the batteries were dead and exchanged them. The TV didn't work and after a few days the wifi broke down which was bad as our son needed to do some revision work for his school exams. We send a message to the owners, but they only replied by saying send us the booking number which is rather strange as they had the booking number, clearly. The light in the kitchen didn't work. There was no plug in the sink to do the washing up. There was no soap in the toilet and and only one toilet roll for 8 days.
“Good”
Quiet location, carage for bikes, pool, everything you need in kitchen, easy check-in
Cleanliness should be improved; floors, dishes, stove, sofa, sun beds etc were dirty, linen&towels ok. Master bed missed mattress topper, only spring mattress which was hard and noisy. Moldy smell especially in master bedroom. Yard/terrace not cozy, more industrial-like. Threatening tone of the instructions is something decent people won't appreciate, how about please and thank you instead of all the musts and forbids 🤔 Communication with the management agency felt heavy, always different people answering and had to ask and explain same things repeatedly.
Ca'n Canastro · Binissalem
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