Can Girmas Casa de Turisme rural Navata

Isabel

spainhotels · 01 Oct 2024 · ES

5.0/5

“Calido”

The best

Absolutament tot

Feedback from a real guest

Andrea

spainhotels · 21 Aug 2024 · GB

4.0/5

“A lovely property, in a quaint but handy location, but noisy..”

The best

The property is very traditional and beautifully designed. It’s very clean with a well equipped kitchen.

To be improved

Due to the design, it’s really noisy. It’s impossible for one person to get up with out waking the rest of the house. The only other problem we noticed is the sofa isn’t big enough, or comfy to relax on.

Feedback from a real guest

Juraj

spainhotels · 23 May 2024 · ES

1.0/5

“Terrible experience. Stay away from this place”

The best

The bathrooms were nice, the village is cute to walk around. Location is not bad if you are traveling to or from France.

To be improved

It was the worst booking experience so far. I couldn't get touch with the owner and once she picked up her phone (after like 10 attempts and 2 hours or calling) she claimed we didn't have a reservation. We had to wait with 2 hungry kids middle of nowhere, there is no place to go. My wife had to get our 2 years old to sleep on the street. And it was my wife's birthday! Booking didn't respond to my messages. Finally at 930PM, way past my kids bedtime the owner came. The place was cold (17.5C), we adjusted the thermostats but it got to 18C in the morning. One of my kids got sick and it pretty much ruined the rest of our trip. We paid for 5 people but there were not enough beds so I had to sleep on a terrible cot with a 4cm thick "mattress". There were a bunch of dead flies on one of the other beds. The owner offered "free breakfast" which we found at 10AM hanging in the sun on the street outside the door. I think this is the last time I used booking.com, there is no support for this kids of situations. I'm also disappointed by the way the customer service responded to my complaints.

Feedback from a real guest

Queralt

spainhotels · 09 Jan 2024 · ES

5.0/5

“Exceptional”

The best

N/A

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.0/10 · 14 opinions

Attentive service

Very clean and comfortable accommodations

General summary

9.0

out of 10

Service 9.75

Positive reviews mention attentive service, indicating high-quality service.

Location 9.25

The location was praised for its convenience and attractiveness.

Value for Money 9.25

Guests felt they received excellent value, especially with breakfast included.

Food and Beverage 9.25

Breakfast received particularly high praise.

Overall Experience 9.25

Guests reported a very positive overall experience at the hotel.

Room Quality 8.75

Rooms were noted for their cleanliness and comfort, with minimal complaints.

Can Girmas Casa de Turisme rural Navata