Can Reto

Avoid this property at all costs. It is dangerous and can put your life at risk. Thieves broke into the house and we got robbed in the property. After one of the nights in the house, we came back home to find that the villa was broken into and thieves stole a significant amount of money and multiple valuable items from my friends and myself. We called the property as soon as we discovered we were robbed and they instantly told us that there’s nothing they can do during this hour and that we need to call the police. They didn’t even bother to send someone or check up on us or check what the situation is. We found out that the thieves entered from one of the windows given the shutters and locks of that window was broken. We left the property immediately and never came back. Next morning, we called the property again to tell them that we left the villa – given it’s now monitored and unsafe – and that they need to either help us or at the very least give us a refund to compensate for the nights left. To our surprise, management was unhelpful, unmoved and barely responsive. We called them multiple times and their customer service kept iterating that they can’t do anything. This was an incredibly traumatizing and haunting experience. We got robbed at close to 2:00 AM and left the city immediately given we couldn’t find accommodation (it is impossible to find accommodation on the spot in Mallorca in August). Management was careless, irresponsible and did not provide any help

Would’ve liked more bin bags

Some room is weak Wifi signal.