CAPISTRANO PLAYA 410 MENYBER

We had to collect keys from a hotel reception in the Nerja town, which meant having our taxi transfer stop there rather than going directly to the property. It would be better if you could collect the keys from the keybox outside the door of the apartment to save time and cost, however it was a quick stop and so was not that much out of the way. Also, once we arrived at the apartment complex, the apartment itself was very difficult to find as the numbering system makes no sense and the map provided wasn't much help. This was the only issue however. This apartment complex is not for anyone who has any difficulty walking up and down steps as there are so many of them. I think I counted around 250 steps from the front door of our apartment to the beach via the garden and the only alternative route is a very long walk around the complex and down the road.

Be warned: in order to check in you have to collect the keys from MB boutique hotel which is a 45 minute walk from the apartment. This was not advertised prior to booking. There are also 200+ stairs to and from the beach. The complex overall is a labyrinth of stairs and hallways. Wasn’t an issue for us but an elderly couple or young family with stroller would struggle. Communication with the host was shocking. Lack of information. The pool access card was outdated from last year. You also need a fob to access the beach and the pool which is complicated if you want to go down separately etc.

Balcony

The 180 steps up to the appartment!!! We knew about the steps as we've stayed her before.I think it would be in Capistrano Playa best interest to think of installing some kind of a lift like they have in The Parador de Nerja hotel!!!! We really LOVE this little piece of Paradise but the steps are a " No No " for us going forward!!!

An 85-minute walk to the other end of Nerja to collect the keys, in a heatwave (other apartments used key safes); no clear instructions given to help us find the apartment and the complex is like a warren (it took us 15 minutes); stained bedclothes (though we raided the wardrobe and managed to find what was mostly a clean set); a plastic mattress cover on one of the beds (which is not what you want in a hot, hot climate); no fob to allow us access to the beach through the gardens, so we had a baking walk round the road (though a fob was provided with a couple of days of our holiday left); check-in was 4pm, check out was 10 am - a 6-hour gap - but even though there was a heatwave and we are over 70, we were not allowed to stay in the room for an extra hour or two before departure (our plane wasn't until 8.30pm). Basically, the stay could have been superb; it just seemed there was little consideration given to the guests.