Cardenal Cervantes V

The pool was extremely green - when we contacted about this nothing was done, the filter had clearly not been changed in a long time so we had to try and clean it of the algae, however as we didn’t have the correct chemicals or ability to empty pool and scrub the walls and floor it stayed completely green. Air-conditioning is poor also as in built system is barely noticeable and the two units given are extremely loud and only work by blowing the hot air somewhere (we put the pipe into the kitchen area as out the window attracted lizards however the kitchen was then roasting in the morning) The decking was also full of holes under the astroturf cover on it so we fell countless times as its hidden and there was a massive hole at the end of the stairs - a handyman came out and looked at it but said it was going to be after we left he fixed it.

The decking needs repairing outside

There was an unpleasant smell coming from air con/drains. Only 1 towel each for a 5 day stay and would be good to have cushions to sit on near the pool area

The pool towels leave blue fluff everywhere so would recommend they get replaced. Would have liked an option for a double bed. It was difficult to not be able to sweep or vacuum as I like to keep the floors clean, but I’m just being picky really!