Carretas dúplex exterior izquierda

Morgane

spainhotels · 18 May 2025 · FR

3.0/5

“Perfect location but very bad equipment”

The best

Situation is very good, you’re 15 min by feet from most famous location

To be improved

Worst bedding I’ve seen in a while, one couch is broken, an other one doesn’t lay flat and the seventh bed isnt even straight. If you’re more than 4 people, don’t book. Equipment are kind of cheap, the shower tray is cracked for exemple.

Feedback from a real guest

Fernando

spainhotels · 26 Apr 2025 · IE

3.0/5

“Good location and that's all...”

The best

The location couldn't be better and the apartment is very spacious. The showers are excellent and the beds comfortable enough.

To be improved

Finding the apartment can be complicated, if only they shared the location on Google maps from the get-go! The check-in process was far from smooth, with half hour standing at the door waiting for someone to give us the keys. The entrance to the building is inside a gallery. Inside the building operates an immigration/criminal lawyer. Very often there are people outside (clients?), waiting for you to open the front door of the building or the elevator to burst into the building. It can make you feel a bit insecure. The neighbors upstairs can be a bit noisy, shouting until well after midnight. The kitchen is not well equipped. 2 pans and 2 tiny pots is all you'll find; if you plan on cooking your meals you'll be stuck... Everything else not mentioned here is ok.

Feedback from a real guest

Carol

spainhotels · 21 Apr 2025 · US

5.0/5

“Exceptional”

The best

10/10 – Great location and very comfortable stay! This duplex is a fantastic choice if you’re visiting Madrid. It’s located in a quiet neighborhood, yet just a few blocks away from public transportation and all the main attractions. The apartment itself is super cozy, clean, and well-equipped — perfect for relaxing after a day in the city. I would definitely stay here again!

Feedback from a real guest

Patrick

spainhotels · 11 Feb 2025 · CR

5.0/5

“Exceptional”

Feedback from a real guest

Arleen

spainhotels · 04 Dec 2024 · ES

1.0/5

“Very poor”

The best

i like the house. it was way too big for us couple

To be improved

the staff assisting us were late. the declared address is not complete so we have a difficult time finding it. the staff is late so it didn't follow the 1500 check in time. when we have to go home the gate downstairs is locked so we got into trouble on how to get out of the building cause we will be late on our next trip.

Feedback from a real guest

Jon

spainhotels · 24 Nov 2024 · US

4.5/5

“Great location, huge space with a full kitchen and 2 bathrooms.”

The best

The location of this place was exceptional. On a street with no car traffic and literally only a one minute walk to the Puerta del Sol, the heart of Madrid, making it easy to take the Metro anywhere. It was also within easy walking distance of most of the major sites in Madrid such as the Royal Palace, the Plaza Mayor, the Gran Via, etc. The apartment is really large and while there were only three of us there it could easily accommodate a larger group or family. The bathrooms makes things some much easier when you are travelling with teens like I was and the washing machine was great to keep up on laundry (note: Like most places in Spain there is no dryer so you will need to hang up clothes on the provides fold-out rack. A full kitchen was perfect for snacks and making something for breakfast before you head out for the day. The building also has an elevator so we didn't have to lug our suitcases up a couple of flights of stairs. There are plenty of places to eat nearby (don't miss Las Bravas for great tapas or the Chocolatería San Ginés for churros with chocolate!). There are also a few small convenience stores open 24-hours on the same street, handy for a something to drink or a snack and (added bonus) there is a cell phone shop literally next to the stairwell inside the building where you can purchase an inexpensive SIM card or eSIM service. For nightlife head to the Plaza Santa Ana - also close. At night the outside (street) door is closed and locked so it is very secure. All in all the apartment was great for our needs and I would recommend it.

To be improved

There is street noise which is (mostly) eliminated when you close the windows. As you might expect from any central location the streets can be packed, particularly on Friday and Saturday nights. We had some noisy neighbors in the apartment next door but it was only a problem a couple of times so not a big deal. Because the building is on a closed street you can't take a taxi to the door of the building but will need to go to the Plaza de Jacinto Benavente and walk a block or so to reach the building. We had a little challenge to connect with the person giving us the keys because we didn't have Wi-Fi when we first arrived. Luckily the "concierge" was able to call for us. I highly recommend you download the WhatsApp App if you are using booking.com for any lodging.

Feedback from a real guest

Carretas dúplex exterior izquierda