Casa Cueva Villa Aday

Joanna

spainhotels · 14 Feb 2025 · GB

0.5/5

“I will never return again and I would not recommend it”

The best

Our stay at this property was quite disappointing. The house was cold and humid, making it uncomfortable, and the furniture, including the beds, was old and worn out. The pool was unkept and too cold to use, which was frustrating since it was one of the main reasons we booked the place.

To be improved

The hosts were difficult to deal with, constantly requesting information that we had already provided at the start of our stay. Instead of enjoying our vacation, we had to keep responding to repeated messages, which became quite frustrating. The most disappointing part was the unjust withholding of our €120 deposit. Despite leaving the house in perfect condition and cleaning it thoroughly, the owner refused to conduct the checkout in person and later kept the deposit without any valid reason. This felt unfair and unprofessional. Overall, I would not recommend this property. It did not match expectations, and the host’s approach made the experience stressful rather than enjoyable.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.3/10 · 13 opinions

Exceptional communication

Clean and spacious accommodations

Great amenities

General summary

9.3

out of 10

Cleanliness 9.58

All reviews emphasize that the property is very clean and well-maintained.

Service 9.55

Exceptional communication with hosts, who were very accommodating and left fresh eggs for guests.

Overall Experience 9.55

Guests have had fantastic experiences and expressed a desire to return.

Food and Beverage 9.48

Mention of fresh eggs from the hosts adds a personal touch and value to the stay.

Location 9.09

Good location with a tranquil environment suitable for family gatherings.

Amenities 9.07

Well-equipped amenities including a heated pool and BBQ area in excellent condition.