Casa Da Ponte By Oktheway

Apartment not easy to find once inside tge building no number on door. Very difficult and confusing system for door opening !! Issues with door had to contact host and had to be resolved remotely. He was quite abrupt.

Like other reviewers have commented - our check in process was extremely difficult as well. My husband and I have been traveling through Spain for a month now and have never had such a difficult check in. For starters a third party- not-Booking.com - handles the payment, passports, electronic key etc. none of which was outlined in the description of the property. Secondly, there is no signage anywhere to indicate where the building is or which apartment it is- none of this was outlined in any instructions or anything, We had to guess which apartment it was. Once you finally get the key code to work and you get inside the building- it is pitch dark, no light switches until you get to the first floor so have your flashlight on your phone ready.

Getting into room was a pain, instructions not very clear. Floors or rooms were not marked. Elevator stopped for 5 minutes while we were in. When you get access code for apt door, you must place phone next to small door knob like a keycard. It should turn green. Make sure you have WhatsApp and allow phone calls.

It was a challenge getting in to the property..like an escape room in reverse! It was quite good fun but could be very stressful for people not very good with smart phones. The apartment door would benefit from a number so that you know it’s the correct one.