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Verified reviews from real guests who have already stayed here.
Great location noted positively in reviews.
Amenities were satisfactory but not thoroughly discussed in reviews.
Value perceived as fair considering the location but affected by service issues.
Food and beverage was not explicitly mentioned but expected at this rating.
Overall experience was impacted by cleanliness but positive aspects were noted.
Service was prompt in addressing issues but overall felt insufficient due to recurring cleanliness problems.
“Much as expected”
“Very good”
Location
No place to sit in the sun or outside.
“4 🌟”
Absolutely 💯 beautiful really modern apartment loved the location, only problem no outside space. Need to put full address with number of thee apartment we found it difficult to find .
Just lacking outside space.
“Loved the location of the apartment. Very clean and host was very friendly and helpful.”
Great location, near the shops, main strip and beach. Everything you would need for self catering was supplied, little extras like salt, cooking oil,sugar, coffee and tea etc were also supplied. There was an issue with the TV but Kim sent an engineer to sort this out for us, all very helpful. Nothing was a chore for her. The place was very clean with loads of utensils, dishes etc. No shortage of anything. We met the cleaners on the way out as we were leaving and they were polite and friendly and had a lovely smile for us.
The wi-fi was not great but we were told that there was a problem with this and an alternative was supplied. This worked in the living area but not in the bedroom but this was not a problem for us as everything else was really brilliant. It is hard to complain about this as Kim was so nice and helpful on the phone.
“Enjoyed it”
Self Service and close to shops, bike rental shops and not on the strip. Great location to the best beach in the area. Peace and quite away from the strip but close enough to walk to. Recycling and rubbish bins close to location Good to see an multi adaptor in the bedroom
Towels where meant to be changed once during the stay, that never happened. Maybe clearer instructions on how to use the hob and turn on the main fan in the sitting room. WIFI was down for the week I was there and neighbor's WIFI di not reach the bedroom Had to keep the door closed or cats would be in the apartment
“Disappointing”
Casa Estrella de Mar - Ferienwohnung · Puerto del Carmen
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