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Verified reviews from real guests who have already stayed here.
Service was generally appreciated, although a few guests had complaints about wait times.
The hotel is located in close proximity to many key landmarks and public transport.
Most guests had a positive overall experience and would recommend the hotel to others.
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Guests consistently mentioned cleanliness as a positive aspect.
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
“Superb”
Excellent apartment and Massimo, the owner, was very helpful. Plenty of space and well equipped
“Perfect for two couples”
We really enjoyed staying at Casa Los Cipreses. The host, Massimo, was very friendly. The house is perfect for two couples since the other bedroom&bathroom complex is in a separate building. The outdoor kitchen is fabulous: there is plenty of room to cook, eat, do the dishes etc. there - we ate and cooked all our meals in there. The kitchen is really well equipped (except no dishwasher): there are lots of plates, pans, glasses etc. The house is very spacious and the main bathroom is huge. The garden area was also really big and there were sunbeds and a table tennis set.
The house is located next to a quite busy road so the road noise can be heard especially in the separate bedroom. The road is also very narrow so it is not very nice to walk there.
“Exceptional”
The great host Masssimo :). Garden. Enough space for larger (but not too larger) family too:).
“Massimo is a great host and we enjoyed our stay.”
“Very good”
Massimo, the host, was very helpful and friendly, reached out to us prior to the trip and welcomed us upon arrival in the property. The property is very spacious, the rooms are comfortable, there is lots of outdoor space. The kitchen was well equipped
Considerable noise from the street - the property is right next to a busy road (walking to town could also be a challenge because the street has no sidewalks). Sewage smell in bathroom. Some of the windows could not be locked.
“Superb”
Casa Los Cipreses · Puerto de la Cruz
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