Casa Patio Los Sueños de Daury I

A neighbour came and was shouting at us for not locking the main gate, the door closer for the main gate is not working and we need to push it to close it. Bed was not comfortable at all They did not accept to keep our luggage at the entrance for an additional hour knowing that the cleaning team was still there and no hosts arriving after us. the sofa and matress seemed dirty, and they refused to provide us with a baby bed prior to our arrival, so we had to sleep our baby on a dirty couch.

Very badly isolated from the street noise, no proper windows to block it so you are being awake by the bells at dawn & by cara passing by, few daily light, freezing apartment, no proper heating, the bed was aweful with big holes in it that hurt your back, very old bed, kitchenware was dirty, plates & cuttlery, there was still dry food on some of them, just two rolls of toilet paper for 4 days, no tv remote & when asked to the support they say they gonna ask for it & never replied after that, & never got a remote & i had to ask where were the fisicam keys the first day & only after waiting for a reply waiting in the apartment, they had us look for them hidden somewhere…this flat is in nowhere close to a 4 stars, don’t get fooled by the lovely fotos of decorations! A huge deception, will not recommand at all, it’s managed from far away & they don’t care or know the quality of the accomodation…

See above

Definetly don't recommend staying here: - bedroom to the street side, you can hear everything as if there was no wall in between you and the street - dirty and unhygienic: leftover debris at cutlery and plates/ mold on the cutting board / pot in the kitchen cabinet had water in it?! / cleaning sponge was dirty/ cloth in the kitchen to clean surfaces was used and wet, lying underneath the sink in a dirty pantry/ sofa in the living room has one big and several smaller stains -》 therefore couldn't use kitchen or living room and couln't sleep at night. - patio looks nice, but has a lot of mosquitos - plants look nice, but are all fake - apartment wasn't ready at 2.30pm, although check-in starts at 2pm and we said we would be there between 2 and 3pm, so we went for coffee, thinking meanwhile the would clean. But they just changed the bed sheets and tidied up a little bit. And check out was still 11am sharp, even though the beginning of the stay was delayed because of them. Some things (as kitchen, sofa and noise) were very bad. Others were the bare minimum (like saying they have hygiene producs and a hair dryer, and everything is the cheapest of the cheap). So on the pictures the appartment appears nice and cozy, but it's really not.