Casa Rural las Tres Rosas

Area surrounding the pool and garden could do with a bit of more care.

Apparently no hot water, for washing up, in kitchen sink, other than boiling a kettle…..or maybe we just couldn’t work out, how to turn it on?

Where do I start? Biggest problem was the plumbing and pipes. From the beginning we had problem when washing the dishes as the water didn’t go down properly and had to use the plunger each time. Then, on the third day the shower started to not go down properly. On the fifth evening the shower water wasn’t moving and so I got the plunger. Excrements then started coming up into the shower (toilet is next to it). Then when I flushed the toilet, more poo started coming up into the shower. We spoke to the owner and she could only find someone to come at 11 am the next day. So we were left without being able to use the indoor toilet and shower and the entire place stank (the other toilet and shower are outside). It was then we contacted booking and the owner and insisted on leaving. We got the money back for the nights we didn’t stay but not for the night we had to spend smelling excrements and using the outdoor “facilities”. The owner even accused us of causing the problem saying that we had put toilet paper down the toilet when there are signs saying not to. We had put toilet paper in the bin throughout the stay even though we thought it was very unhygienic to have to do this and not have a sanitary bin (just a typical desk bin everyone can see what has been thrown in). And the owner even sent me a screenshot of the conversation she had been having with the plumbers saying she had the same problem less than a month ago! Furthermore, the photos of the house are not fake but have been very strategically taken. We reserved in August for 13 nights and paid 3100 euros. On arrival, we realised the house was in a lot worse condition than we had expected for that money and the garden was in an even worse one. The roof of the house has metal on top of it so it gets extremely hot (there is air con in the living room but this didn’t help at night).