Casa Sergio

Robert

spainhotels · 09 Jul 2025 · AU

1.5/5

“Poor”

Feedback from a real guest

Hanna

spainhotels · 06 Jul 2025 · FI

4.5/5

“Superb”

The best

Great location in quiet suburbs next to a metro station, super easy check in, several devices available for cooling the place down (which were much needed during the heat wave!). Really quiet at night.

To be improved

We stayed with a bigger kid but if you are travelling with a smaller one, the layout will not be safe for them. If you need to keep the windows closed during your stay, there can be a damp smell.

Feedback from a real guest

Emilio

spainhotels · 30 Jun 2025 · ES

2.5/5

“Okay for a very short stay, but not recommended in summer”

The best

It was clean and good communication Close to a metro stop

To be improved

In summer its quite hot, and no air conditioning, they give you a small portable one but its not enough. The “bedroom” upstairs has no panel or anything to protect from falling, can be risky if you’re sleepy, they should definitely fix that.

Feedback from a real guest

Tatiana

spainhotels · 22 Jun 2025 · DE

2.5/5

“Great big Apartment with the fully-equipped kitchen, good location, but without AC”

The best

location is close the metro station big apartment with all what you need - fool-equipped kitchen, bedroom, private bathroom. easy process to checkin and checkout

To be improved

There is no air conditioning in the room, although it was advertised. We only found a fan. I was looking for an apartment with air conditioning, as I expected hot weather. For the whole family, 2 levels of bedrooms with no air circulation were, frankly, terrible. I think the owner should remove air conditioning from the list of amenities in the apartment.

Feedback from a real guest

Carmen

spainhotels · 20 Jun 2025 · ES

4.5/5

“Superb”

Feedback from a real guest

Mert

spainhotels · 13 Jun 2025 · TR

4.0/5

“Very good”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.8/10 · 179 opinions

Cleanliness

Service

Location

Room Comfort

General summary

8.8

out of 10

Service 9.10

Sergio was very kind and responsive, ensuring all our needs were addressed promptly.

Location 9.10

The proximity to the metro made it easy to explore Madrid, enhancing accessibility.

Room Quality 8.90

The rooms were comfortable and modern, with a high-quality mattress that led to a restful sleep.

Overall Experience 8.80

Overall, a very positive experience with high likelihood of returning.

Amenities 8.70

Included modern conveniences like a smart TV and nespresso coffee maker, adding to the comfort.

Cleanliness 8.60

The apartment was very clean and looked newly renovated, contributing to a pleasant stay.

Casa Sergio

Check out our rooms.

Habitación Doble con Baño Privado

Habitación Doble Deluxe

Habitación Deluxe

Double Room

Deluxe Room

What our guests say

Services and facilities

Casa Sergio

Casa Sergio

Check out our rooms.

Habitación Doble con Baño Privado

Habitación Doble Deluxe

Habitación Deluxe

Double Room

Deluxe Room

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What our guests say

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