Casita Vanessa

Lisa

spainhotels · 05 Jun 2025 · IE

1.5/5

“Lovely”

The best

The location is fantastic, a stroll from The beach and very central. It is a very modern and stylish apartment.

To be improved

According to the ad the outdoor pool is available from May 1. We could not access the pool as the door was locked. When we contacted the property they said the pool is closed until June 15. The ad still states the pool opens May 1st. I contacted the property on many occasions questioning this, I was ignored many times and the other times I was told it wasn’t her fault. I paid for a property with a pool, she refused to compensate me as she said I could go to the beach. I had to buy hand soap for the bathroom, there was none provided. There is a washing machine but again no detergent provided. I usually wash the sheets and towels for the property but I couldn’t do this on this occasion. The coffee machine is provided but no indication as to what pods to buy. One box would surely be a nice touch. The ad mentions a bottle of wine, it wasn’t there. Not a big deal but why mention it. Although she also mentions a pool which didn’t materialise. Booking.com also tried to reach out to her re the pool but she also ignored them. We couldn’t access the property on arrival. I rang her and she explained how to use the nuki app. I explained I knew how to use it but it wouldn’t open. Only when I sent her pictures of the issue did she believe me. Then, she was there within ten minutes - the battery in the key machine on door had gone.

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.3/10 · 9 opinions

Excellent cleanliness

Great location near the beach

Good amenities

General summary

8.3

out of 10

Location 8.85

Excellent location near the beach, allowing for easy access to attractions.

Cleanliness 8.84

The apartment was perfectly decorated, clean, and well-maintained.

Amenities 8.33

Well-equipped with necessary amenities and enjoyable swimming pool.

Service 8.31

Staff demonstrated professionalism and were welcoming, standard quality for this hotel tier.

Overall Experience 8.31

A highly enjoyable stay with a few minor issues.

Food and Beverage 8.14

No specific feedback provided; standard quality for this hotel tier.

Casita Vanessa

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Casita Vanessa

Casita Vanessa

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