Casitas Tenerife - El Risco 2

nothing noticed

The cockroaches! House full infested with cockroaches all sizes!! I call the girl of the check in and she was btw very nice, but she literally lied to me telling me that was the first time the someone complain about cockroaches and I believed her!! I was so stupid to believe her because she act like she don’t know anything about it! When she left the house coincidentally i found out she was lying to me. Very BAD!! I found a used syringe mostly used for killing the cockroaches (LOOK AT MY PICTURES) that was hidden on the back of some of the forniture of the kitchen!! That’s mean that this house already has cockroaches and for sure people complaining like me!!! What happens next she called the company for the disinfestation of the house! When the company arrives the same day, they just put traps with lime all over the house, 20 or more traps all around even in the fridge?? (Look pictures) Of course didn’t work this trap system because the house is full and need a real disinfestation! The cockroaches was walking literally everywhere!! They walk on the bed and pillows, on the kitchen table, but what worst in the fridge and all the forniture of the house so i recommend don’t put any food in this house if you rent! I eat everyday at restaurants because was disgusting cooking home, was impossible because to much cockroaches while eating or cooking and even where you store your food, a disaster for the vacation that cost me so much more!!! Eating out everyday was just to expensive, i was there for 15 days and cost me so much more because of this! And sleep? Was a nightmare!! No sleep 15 days I always rent apartments with kitchen because i want cook my self but impossible for this house! Like always i’m only surprise how is possible that booking work with those kind of situations!! No control at all!!! It’s all about the money of course for those big company and we customers are the victims every times after spending so much, this is ridiculous!!