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Verified reviews from real guests who have already stayed here.
Service is described as standard for this hotel tier, with a few mentions of positive interactions.
Many reviews praise the central location, making it easy to access bars and tourist spots.
Amenities such as daily room cleaning and comfortable beds are noted positively.
General reviews highlight consistent cleanliness, with several mentions of daily cleaning and tidy accommodations.
Good value for location, though some mention concerns about the parking setup.
Most guests report a positive experience overall, despite minor inconveniences like stairs and noise.
“Hotel is located in the Old City. Check-in is very simple and easy. The staff is extremely helpful; they came to my room”
In the Old Town, staff was very responsive, thoughtful, and nice.
Convenient location.
“nicely decorated & located, but wouldn't recommend if you'd like to get a good night's rest.”
very central in old part of Bilbao. cute balcony to experience the street. nice floors, lovely entryway, basic necessities kitchen, lovely minimal interior.
it really is in the centre. several bars were right underneath/next door & across, so it was very loud until late. Not suitable for a family with early sleepers. In addition the cigarettesmoke of other appartments traveled via the sockets into the room. We managed to put tape on them, but it took some time to discover where it was coming from. The mattress was way to thin/hard for me. Had some difficult nights.
“Perfect location to explore the city.”
Position ideal for all sightseeing
The street was very busy in the evening until the small hours. However with the window closed and AC the room was quiet and comfortable.
“Bilbao historic center”
It was self check in and I myself was a bit slow with registering on the app to get the code. I met the host on another property and all was fine.
“Very recommended place in the old town”
Super nice and clean hotel, in the middle of the old town. It has everything you need for your stay
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“Value for money, great location”
The location is great, lively, full of bars and people. Easy access, a few minutes walking from metro and train station, and 10 minutes walking from the airport bus shuttle. Fast wi-fi. Comfy beds, hot water in the shower, airco works ok. The access to the property and room is via a code.
The room walls are not soundproof, you can hear everything from other rooms, from the shared lounge and from entrance. There is no desk for a laptop.
Casual Serantes · Bilbao
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