Catalonia El Retiro

Excellent staff and hotel experience. Exactly what we love to enjoy when visiting a new city.

Staff and breakfast were the highlights for us. Value for money as well, just getting a couple miles away from the very city centre can yield great hotels at great prices. Metro solves the rest.

Stylish, clean, and comfortable hotel with exceptional staff (highly professional and friendly). Spacious room with proper wardrobe and bathroom. The hotel is across the metro train station, along Linea 1 - an easy 10 minute ride into the centre of Madrid. Free fast wifi. Buffet breakfast is a must - includes all the best cold meat, bread, cheese, churros con chocolate, Spanish omelette, chorizo, freshly squeezed orange juice, pastries, fresh fruit selection, and so much more.

El Retiro Madrid is the second Catalonia hotel in which we’ve stayed. The hotel staff and services far exceeded our expectations. In our experience, Catalonia offers superior value for the accommodations. The multi-lingual front desk staff was incredibly patient and helpful with local recommendations. In particular, Monica helped me considerably with my very broken Spanish. Although I wasn’t mocked, I felt like she appreciated my best effort to communicate in her native language. Every hotel should valued employees as kind and professional as Monica. We plan to return to Catalonia El Retiro during our next visit to Madrid.

This was a delightful experience . Such very pleasant receptionists - helpful with luggage and registering , and even the offer of a welcoming drink. The location suited us well. The atmosphere was most welcoming. The rooms comfortable and well equipped with tea and coffee as well as a mini bar. The breakfast the best we have had out of many hotels elsewhere in Spain - with the choice on offer particularly of cereals. The service throughout the hotel was exemplary. We could not fault the place in any way and shall certainly stay again - either at this hotel or even try others of the Catalonia chain . If the others live up to our experience at El Retire we shall be most content.

Staff was excellent! Very clean and comfortable