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Verified reviews from real guests who have already stayed here.
Guests frequently praised the excellent location.
Personal staff interactions were positive, but some service issues reported.
Overall experience is positive despite some shortcomings in service and amenities.
General sentiment indicates clean but some issues noted by guests.
Room quality is good, but some issues with noise and space were mentioned.
Facilities were seen as lacking, especially breakfast options.
“Very pleasant stay in such a beautiful city.Will definitely try to book again if I end up in Madrid!”
LOVED the location. Very central, close to a couple of metro stops but not on a busy street. The room was great and had everything we needed for the couple days we stayed. It was clean and the room had a huge TV (which was a benefit when we going back around early afternoon to avoid the heat). Bed was great and AC was wonderful. Loved the bathroom too. It wasn't huge but spacious enough to get ready in. The staff were extremely nice and assistive so we appreciated them a lot. The hotel also had cheap lockers to leave luggage after checkout which honestly is such an amazing thing.
No negatives. Everything was great!
“Fantastic, stylish and reasonable place in a great location”
The cleanliness, style and space. The location was fantastic and total value for money.
It was all great.
“Fantastic value for central location.”
The location is very central. The cleanliness of the property was outstanding and the staff are super friendly.
Parking is a bit expensive, but it is central.
“Nice hotel in the middle of it all”
It was nice and quiet, black out curtains worked great. Breakfast was good as well.
The AC was controlled centrally and wasn't cold enough at night.
“Average.”
The place overall the room was okay
Breakfast was too late they did not specify in the reservation the schedule for the breakfast so they charge us but we did not consume anything because we had to leave.
“Not a 4-5 stars but would stay again.”
Location was good and quiet. Love the bricks decor. There is no minibar as stated. Not an issue for us and prefer the empty small fridge as there was room to put our food/drinks. Cheaper price compared to others but don't over pay. Beds comfortable.
When I booked didn't realize this is not a traditional hotel. Got email and said check in 1400 and wouldn't let you come early where as in other hotels sometimes room are ready and they will let you in. They have locker to store luggage for a fee. They send you email for code to enter the hotel but I didn't get it until after 1400. Wind up not being an issue as we came after email was sent. There is a reception person inside but don't know if you would have been able to speak to them without getting inside the door. If you coming in early and jetlag, don't use this hotel. The place is a lower level so there is minimal natural light. There is no toiletries such as toothpaste/brush, comb, razor, etc like in other hotels. Not an issue for us but just to let ppl know Only have shampoo and shower gel. No conditioner.
CC Opera Suites · Madrid
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