Céntrico apartamento familiar

Roger

spainhotels · 12 Jan 2025 · US

3.5/5

“Nice apt, spacious and well located, but would not rent it again given the issues as reported.”

The best

Apartment is very spacious, safe and well located. Convenient and very nice Granier bakery downstairs and Dia grocery store around the corner. Walk to most tourist attractions or get a short metro ride from the station just steps away from the building.

To be improved

Property manager arrived late to handle the keys while still charging the holiday check-in fee. While listed as a 5-bedroom / 3-bathroom unit, the shower in the master bedroom could not be used - my wife was in the shower when the downstairs neighbor knocked on our door to let us know that such shower has been causing a major leak into his unit since Aug (!!) and the owner still had not fixed it since then - he even showed me pictures of the ceiling of his unit w/ really major cracks from the water leak. He then handed over his cell phone to me to hear directly from the owner to not use that shower. Not only we chose the unit and paid more for it compared to other options expecting 3 fully functioning bathrooms, as per the listing, but also we had not been notified about the issue until then - even during the check-in walkthrough this was not mentioned. I find really bad that the neighbor knocked on our door late at night and put us in that situation, as he did not have another option. The water heater tank is also very small for the unit, so my party of 7 people had to take shower very fast and spacing out the interval to use hot water, otherwise, just like in the first 2 nights, you get a bit of super cold water at the end. While upon checking out, as I thought it would be very fair, I asked for a proportional credit as we were not able to use 1 of the 3 showers, which was denied. The unit clearly is for short-term rentals only as a business, so expect just the very basics "Ikea-like", including not comfortable mattresses. Property management communication via Booking.com not much responsive either.

Feedback from a real guest

Emma

spainhotels · 08 Oct 2024 · AM

5.0/5

“Exceptional”

The best

Very convenient, cozy, near the metro station and supermarket. 20 minutes to walk from Catalonia place. All the accommodation - microwave, washing machine, kettle, fan, 3 bathrooms, ...

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.8/10 · 15 opinions

Spacious apartment

Good location

Fully equipped kitchen

Good WiFi

General summary

8.8

out of 10

Location 10.00

Great location in the center of Barcelona.

Overall Experience 9.33

Overall, a satisfactory experience despite some issues.

Value for Money 9.02

Considering the size and facilities, the value seems fair despite hidden fees.

Service 9.00

Standard service quality for this hotel tier; response to issues was lacking.

Amenities 8.99

Well-equipped kitchen and good WiFi available.

Food and Beverage 8.98

Standard quality for this hotel tier; no comments specified.