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Verified reviews from real guests who have already stayed here.
Multiple reviews praise the excellent location as a standout feature, central to major attractions.
Reviewers suggest the hotel offers reasonable value considering its central location despite some room and service shortcomings.
Guests appreciated the ease of auto check-in but expressed dissatisfaction with the lack of personal assistance.
Most reviews highlight cleanliness as a positive aspect, but some mention issues like low water pressure and inadequate bathroom hygiene.
No specific mentions of food and beverage services, assumed average quality.
The overall experience is mixed due to location advantages and several reported issues with amenities and room quality.
“Good place, but right in the middle of downtown so it can get loud.”
The hotel was in a great location. The beds were comfy and ease of access to the room was good.
The hotel did not have shampoo or conditioner, which was disappointing.
“Pleasant”
“Poor”
“Good”
“A rip off!”
Instructions on how to find and enter the property we're clear. The property was in the heart of a lively neighbourhood. It was clean but not good value. No light on stairs.
The property is up 4 flights of stairs with no lift. When we arrived there were no lights on the stairs. We did try several of the light switches. When we returned after an evening out it was pitch back. I told the owners and they said it had been fixed, which it appeared to have been done. However the next evening there was no light on the stairs again. This was frankly very dangerous.
“It was a fine place to stay in the middle of Madrid. Clean, reasonable priced. OK for short stay.”
Placed in the middle of old city, close walk to most tourist attractions. All communications with personell are online.
It would be great if the booking honestly stated, that the window is not closing fully by design (there are sizable gaps on bought sides) and facing internal plumbing. Also... yeah, I barely fit into shower. And I have reasonable woman XL size. The doors are really narrow and there is not much room to move. Absence of proper ventilation/conditioner makes air damp.
CH Olmedo · Madrid
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