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Verified reviews from real guests who have already stayed here.
Well connected to metro and supermarkets; positive sentiment on accessibility.
The apartment is well-equipped with necessary amenities, but overall quality undermined by cleanliness.
Not mentioned in reviews.
Complicated communication during check-in and lack of response from the host regarding cleanliness complaints.
Significant dissatisfaction due to cleanliness and service issues overshadowing positive location aspects.
High price for poor room quality and conditions not matching advertised photos.
“Very good”
“I rarely leave negative reviews, but this stay was really disappointing.”
One of the worst apartments I’ve ever stayed in. The couch and bed were so dirty, it was really disgusting. Hair could be found all around the apartment (bed, couch), and even the towels were not clean. There was visible mold all over the place, and it felt like the windows were left open on purpose to hide the smell — but trust me, it didn’t help. The bed blanket smelled used, and cleaning supplies were left out, yet the place didn’t feel properly cleaned. No coffee capsules, and the apartment was much smaller than shown in the photos. The area didn’t feel great either. Sadly, one of my worst stays.
“Exceptional”
the place was very clean and had a lot of amenities like hair dryer, soap, shampoo, conditioner, cooking utensils, cutlery, coffee, etc.
the place is about 4km away from the city center, but there’s a metro, so if you’re looking for convenience maybe book something near downtown.
“Bad”
I Cancelled my stay at the apartment on Arrival.
I did not stay at the property because on arrival the window was completely full of Black Mold and i instantly called the host to tell them and left the property straight away. The host gave me a refund after cancellation but it was of course very problematic for me having to find new accomodation on the night (it was 10pm by the time I arrived). The location of the apartment is also not close to the centre of town and parking is very difficult. All in All a terrible experience.
“Would not recommend”
The location had easy access to the metro station and bus services
Sheets, towels and bedding were dirty. There was mold on the wall and the room smelled bad. Also there was a lot of noise from the windows and generally I didn’t feel safe as a solo traveler.
“Not recommended”
The property is located near several public transport stops and mostly corresponds to pictures provided by the host.
The stovetop that was advertised had been removed. It was impossible to cook in this property that was advertised as having a kitchen. Moreover, the circuit breakers were popping constantly and there was a very short supply of hot water before it ran out. The host did not offer any solutions or compensation.
CH Oporto 1 · Madrid
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