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Verified reviews from real guests who have already stayed here.
Numerous reviews highlight the excellent location in the center of Madrid.
Not explicitly mentioned, but standard food and beverage services are assumed for this hotel category.
The staff is described as friendly and helpful by multiple reviewers.
Mixed reviews but generally positive feedback about the overall experience.
Some reviews mention cleanliness positively, but issues with housekeeping were noted.
Amenities like the elevator were reported as out of service, affecting the overall experience.
“If you stay one night and intend to go and havs fun till late night hours you can stay one night, otherwise I dont recom”
I liked the location- good for visiting
Not very clan: hair on the sink, stains on the sheets Claustrophobic small - room number 7 Paper thin walls so if your neighbours decide to have a live conversation at 1:30 am you are unwittingly participating as well… I couldn’t get proper rest because of that. Even earplugs didnt help!
“Value for money · Cons: The soundproofing is lacking and the street is noisy until 4 am. They said they were making improvements to the room so hopefully they will do Something about it.”
Value for money
The soundproofing is lacking and the street is noisy until 4 am. They said they were making improvements to the room so hopefully they will do Something about it.
“Good value for money”
Good value for money
“Nice stay in the center of Madrid.”
Very good location with lots of shops and restaurants close by, Gran Via and Chueca are 2 minutes to walk; friendly staff, very clean, little noise from the street even though the location is very central.
A bit of noise from the hallway, beds could be better.
“It was alright, but we wouldn’t stay here again. Sleeping without earplugs was impossible, room was depressing.”
Location is wonderful, staff was very helpful.
We were super unlucky with our room as it was the first one , right besides the main entrance. We couldn’t sleep properly for the entirety of our stay because we could hear suitcases, the elevator, people sneezing coughing talking etc., absolutely no soundproofing. The room was perpetually dark and kinda depressive because of the inner courtyard view (not sure whether this was our mistake for not checking to make sure we had a city view, or the property just randomly assigns rooms).
“Cold, not worth its price”
location
The room is very cold, heating was not working, blanket was very thin, it was even not a blanket but a rug. While it was +6 outdoors. There was no one at the reception to ask for additional blanket.
CH Rayuela · Madrid
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