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Verified reviews from real guests who have already stayed here.
Generally positive reviews regarding staff friendliness and service responsiveness.
Convenient location near the airport, although some reviews mention distance from the city center.
Standard amenities; focus on room comfort, but some limitations like shared facilities.
Overall mixed but leaning positive, with both good and bad aspects highlighted.
Mixed reviews; some comfortable rooms but also mentions of uncomfortable beds and poor sound insulation.
Some reviews suggest good value, but a few complain about poor quality compared to price.
“Exceptional”
“Nice accommodation – but the experience depends on your neighbors”
The accommodation itself was great – very clean, with a spacious terrace and a mini smart TV. The bathroom was nice and spotless, and even had a bathtub. We also appreciated that, despite the proximity to the airport, we couldn’t hear any plane noise. The location is excellent – just an 8-minute taxi ride from the airport. Overall, the place itself deserves a 10/10.
Unfortunately, our stay was affected by the behavior of other guests. Smoking is not allowed in the rooms, but our neighbors ignored this, and the smell of cigarette smoke reached our room just as we were trying to sleep. I even saw one of them smoking in the shared bathroom. Quiet hours were also not respected – after 11 PM, they were still watching loud TV shows, which we could clearly hear through the thin walls. But the biggest downside was the air conditioning system. We couldn’t adjust the temperature or airflow in our room, and it was freezing cold inside – even though it was 30°C outside. The temperature difference was very uncomfortable, and we had to leave the balcony door open at night just to warm up the room a bit. We contacted the host, who told us we could turn off the AC unit in the evening – but this would turn it off for all neighboring rooms as well. So every time we turned it off, someone else in another room turned it back on, and it just kept going in circles. Unfortunately, not everyone is comfortable sleeping in what felt like 10°C. So once again, your comfort really depends on your neighbors if you choose to stay here.
“Sparse and extremely basic. Only if you have to!”
Near airport
Only strong ceiling lamp - not even a side light. Air-conditioning full on - had to leave window open all night....therefore had noise, etc. Air-conditioning noise....all night! Extremely basic sparse accommodation No chair to sit in room, put clothes on, etc
“Good”
“Too cold for comfort”
The house is located close to the airport but there's no noise of planes flying overhead.
The room was cold at arrival, but with the airconditioning, it got warm in a short while. It seems like the airco vents in the bathroom, making it colder. It seems like there was no warm water, so we did not shower.
“Very good”
Chalet Pension Rooms Abril · Madrid
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