CHIC CENTRO MALASAÑA

There were cracks on walls, dirty on ground. Were uncomfortable beds (needs to change mattress).

No alternative booking was provided by Booking.com, we had to scramble to find something ourselves which was not easy when it was so last minute

mold on the roof and wall of the bedroom and bathroom. very unpleasant. bathroom located in the bedroom and too small. sofa bed is not at all suitable for two people not even for two teenagers. apartment is not for 4 people unless the children are young. in the kitchen, microwave and hotplate do not work. the fact that there is no one to receive the tenants for reasons of late arrival, is not an excuse for not checking the condition of the apartment and its equipment. as for how to open the door on arrival, this assumes that you have access to the internet to open via email, but this is not the case for tourists especially non-Europeans. at least mention it well beforehand.