Chill in paradise

Smell from the middle bathroom. I did advise the concierge of this. There were no instructions for the appliances, or where to put the bin rubbish. There could have been more of a welcome gift, not just water. Some bread, milk, butter and juice would have been good. Information about the area, numbers for services should have been there.

My opinion is subjective, so the assessment of other people for whom other aspects are important may be completely different. The most significant drawback of this place is that it is NOT A PRIVATE VILLA. This is an flat in a villa shared with other people who occupy other parts of the same villa. There is nothing wrong with that. However, in this place, only the DOOR separates from other people. There is absolutely NO acoustic separation. In this way, while sitting in the kitchen, you can hear exactly what other tenants are saying in another part of the villa. What's more, when lying in bed, you can clearly hear the snoring of other people. In my opinion, this disqualifies this facility. If I wanted to listen to other people's conversations behind the door, I would buy accommodation in a cheap student hostel. The rest are small problems – negligible. A small problem with communication, because it is impossible to communicate either by booking (messages are directed to Holidu, which does not forward them), or by phone (only in Spanish), nor by e-mail (hotmail rejects e-mails to the addressee - hotmail-com.olc.protection.outlook.com[52.101.9.10] said: 550 5.7.1 Unfortunately, messages from.... weren't sent.). In this way, I could not confirm that the owner turned on the pool heating, although when I arrived the heat pump was on (the water in the pool was freezing), but only for two days (I think) – then it turned off, I don't know why – complete lack of communication. Finally, no bill or invoice for the service. Benito sends his invoice from Holidu instead of any document for me.

The bathrooms were lovely however we did notice a sewer like smell in one of them, and if you flushed the toilet it took a while for you to be able to flush it again. But there are 2 bathrooms so it wasn’t a big problem and the water in the sinks / showers worked perfectly. The pool also unfortunately wasn’t heated which was definitely a shame as the pool area was beautiful but the water in the pool was freezing! Not sure if it gets heated during certain times of the year but worth mentioning as we would’ve used it more if it wasn’t so cold.

everything was great

It is forbidden to bring inflatables to the pool (this includes balls, swimming rings, etc). If you go with children, they will be disappointed. The apartment becomes extremely hot during the day, even with all the fans on and the windows open (it's extremely hard on the kitchen area). There is no air extractor, you need to open the main door for the air to flow (or just put up with it). You will hear conversations coming from neighbors, but it's mostly quiet at night. The mattress on the main bedroom is incredibly hard and the pillows are very thin (only one for each). The couch is comfortable - until your back hits its metal frame. The small shops around the corner are frequented by drunks and homeless - they are mostly friendly, but if you need to buy something - better grab your car and drive up to the shops crossing the highway (Mercadona, Lidl and Aldi are all within 5-7 minutes by car). For longer stays it would be helpful having a vacuum cleaner to tidy up the floors.