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Verified reviews from real guests who have already stayed here.
Strongly positive feedback regarding the central location, ideal for tourists.
Staff received positive feedback for being friendly and helpful.
Most reviews indicate a positive overall stay despite some negatives.
General positive comments, though some amenities were mentioned as outdated.
Rooms were mentioned as clean, but some comments on deteriorated floors lower the score.
Rooms noted as comfortable with some concerns about updates and AC.
“Blood on Bathroom”
Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all."
“Great location, but hard to find by car”
Extremely difficult to find, but very centrally located to shops and restaurants as well as Eiffel Bridge. Our room was very spacious and comfortable. Parking is availablebut need to stop into hotel first to find where it is located and get a pass.
“Nothing to complain about.”
Just returned from a ten days cycling holiday at this hotel. Just cannot speak highly enough of the hotel and the staff. The hotel is geared up for cyclists with safe storage in the basement. It is centrally situated in Girona, the staff were very helpful, the accommodation absolutely fine and the food ,when I ate at the hotel, extremely good value. Would certainly stay here again if I returned to Girona.
“Not a welcoming experience”
Great location. Large room that was clean and everything you needed. Breakfast was substantial.... however the staff were not friendly to the extent where we did not feel welcome. Would not return.
“A perfect hotel for a night or two after arriving in Girona!”
Location excellent, safe and quiet. Staff very nice and helpful. All good!
Nothing, all perfect!
“Excellent location. Staff extremely helpful and efficient. Hotel is very welcoming.”
Excellent location. Staff extremely helpful and efficient. Hotel is very welcoming.
Ciutat de Girona · Girona
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