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Verified reviews from real guests who have already stayed here.
Frequent mentions of excellent location and convenience for city exploration.
Consistently praised for helpfulness and friendliness of staff.
General satisfaction with stay despite some noted drawbacks.
Rooms described as comfortable, but some noted issues like cold temperature and noise.
Some comments on pricing being high relative to service and amenities.
Some reviews mentioned issues with cleanliness, particularly in bathrooms.
“Good!”
Very clean and super comfortable bed. Staff were very lovely too.
Pool and gym has bad opening hours if you are interested in using the facilities. Also it’s a little bit far out from the city but we didn’t mind the walk.
“Very nice hotel in Madrid”
We enjoyed the cleaniness of the room and the many options available at breakfast. The pool area is nice, whereas I did not use the gym. The location is close to cafes and a beautiful park.
The view from our room
“The Hotel is very beautiful itself, our room was spacious, the beds are very clean and comfortable. The staff is kind and helpful. The cleaning staff is doing a marvelous job, we've always found our room as if we just arrived on the first day. Crispy clean and smelling good. :) The food and beverages are really good at their restaurant. The breakfast had several options, frequently refilled, tables always cleaned. It's not too far from the Airport by car. The Retiro park is 10mins walk away, museums and public transportation is also easily accessed from this location. · Cons: The pool was a little bit colder than what I expected, but I wouldn't say that it's a negative thing. Just be careful if you prefer warmer waters!”
The Hotel is very beautiful itself, our room was spacious, the beds are very clean and comfortable. The staff is kind and helpful. The cleaning staff is doing a marvelous job, we've always found our room as if we just arrived on the first day. Crispy clean and smelling good. :) The food and beverages are really good at their restaurant. The breakfast had several options, frequently refilled, tables always cleaned. It's not too far from the Airport by car. The Retiro park is 10mins walk away, museums and public transportation is also easily accessed from this location.
The pool was a little bit colder than what I expected, but I wouldn't say that it's a negative thing. Just be careful if you prefer warmer waters!
“Book without a worry”
Great Stay! Totally recomend
“Great location & clean hotel!”
The hotel was very clean, great staff and very accommodating, loved the location & the facilities were good.
The pool was really cold unfortunately, and there wasn't much room for everyone by the pool. Also the beds moved a lot, think they were on wheels.
“I love the hotel and will come back !”
The access to the Viva Gym and the Outdoor Swimming Pool were great !!
Swimming pool closing hours at 8pm during the summer is tool early.
Claridge Madrid · Madrid
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