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Verified reviews from real guests who have already stayed here.
Many guests appreciated the excellent location of the hotel, close to major attractions.
Several reviews praised the helpfulness and kindness of the staff, particularly mentioning Márcio and others.
General positive sentiment regarding cleanliness, although one review noted a few issues.
Overall positive feedback but marred by a few critical comments regarding service and room quality.
Breakfast was described as good but not exceptional, with room for improvement.
Some amenities were well received, but there were concerns over some being unavailable during the stay.
“Exceptional staff-perfect location”
Wow! Exceeded expectations! Never stayed at a luxury boutique hotel and it was delightful. The concierge booked an excursion for us at last minute. When we realized we would have to miss breakfast the sent up 2 “picnics” at 7am consisting of water,juice,prosciutto sandwich along with ham and cheese sandwich , croissant, chocolate croissant and mixed fruit! This was enough to feed us breakfast and lunch!! What a nice surprise. When we had breakfast the next morning it was sit down with fresh squeezed juice , latte or cappuccino along with fresh fruits, cheeses, and desserts . So delicious. All of these extras and I haven’t even mentioned how attentive and friendly every staff member was. Hailing cabs, making change , water,champagne and sweets . We felt so special . What a great location and access to the museum was a special treat. Spent 2 hours looking at mummies and artifacts from the Egyptians and king tuts tomb. 10 min walk to Sagrada and 5 to passage gracia. Felt so safe walking around at night . Thanks to all the staff for making our 2 nights so special!
“The spa hotel with no water treatments...))”
The hotel has a spa with no water treatments. Massages are twice as expensive as in the best salons in Barcelona. The rooftop pool is uncomfortable to swim in. The sauna is 50°C. And on the last day, they wouldn't let us stay an extra hour, even for a fee, until 1:00 PM. Even though new customers only arrive at 3:00 PM... the breakfasts aren't bad.
“Wonderful service”
This was a return trip to Barcelona and we wanted to stay in the Claris because it’s central to most places of interest, reasonably priced and very comfortable. It was like returning to family friends greeted by friendly reception staff and the ever pleasant and efficient Oscar who was always ready to help us. The restaurant on level 7 has outstanding meals and breakfast on lower level always tempting to overeat. Thanks to all wonderful experience
“Traveller”
The room was jaw dropping gorgeous, the staff was incredibly nice, caring and kind. They helped us with anything that we needed. 10/10 I recommend this hotel and if I ever re-visit Barcelona Im definitely staying here.
“Barcelona trip”
We had great stay, stuff was very friendly especially Edu, Carina and Osama. Room is very quiet and you can sleep long hours in the morning.
“thanks Mr Hamza 👍🏽👍🏽”
i love it its claean and good location everything near to the hotel
Claris Hotel & Spa GL, a Small Luxury Hotel of the World · Barcelona
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