Cómodo apartamento de 3 dormitorios

Townsley

spainhotels · 25 Mar 2025 · GB

0.5/5

“Very dirty apartment. Do not stay here unless you enjoy bad smells & filthy living conditions.”

The best

There was quite literally nothing to like about this apartment. DO NOT BOOK this place if you want somewhere clean.

To be improved

The apartment was not ready for the check in time of 4pm. We returned at 5.45pm to find 3 people cleaning it & a child was with them (making a mess in the process). The apartment has a terrible smell & was in a very unclean condition - even as it was being 'cleaned'. The smell was something I will never forget & there was stains all over the couch. The beds were re-made but the bedding had not been changed. We felt dirty even standing inside the apartment & we paid an extra €500 to book other accommodation. After contacting the hosts they told us they would not refund us. I would hope Booking.com remove his apartment from their website as it is not fit for living in.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

1.0/10 · 1 opinions

General summary

1.0

out of 10

Location 5.00

Location was not a significant factor in guest reviews, with no specific positive or negative comments mentioned about the hotel's surroundings.

Food and Beverage 5.00

No specific comments were made by guests regarding food and beverage offerings, indicating it was not a significant aspect of their experience.

Amenities 4.00

Amenities were not highlighted positively in the reviews, with guests focusing more on the poor cleanliness and overall condition of the apartment.

Service 3.00

Guests reported delays in room readiness, unprofessional cleaning practices, lack of responsiveness from hosts, and a negative overall experience with service.

Room Quality 3.00

Room quality was heavily criticized for bad smells, unclean conditions, unchanged bedding, and general discomfort, leading to a significantly low rating.

Cleanliness 2.00

Guests expressed strong dissatisfaction with the cleanliness, citing bad smells, filthy conditions, and uncleanliness during their stay.

Cómodo apartamento de 3 dormitorios