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Verified reviews from real guests who have already stayed here.
Guests appreciated the warm and helpful attitude of the staff, enhancing their experience.
The location was highlighted as excellent, being close to bars, restaurants, and the beach.
Overall, a very positive experience with plans to return.
Good facilities with several pools and a pool bar, contributing to a positive experience.
The apartment was noted as clean and well-maintained.
The overall value was considered good given the location and amenities.
“Exceptional”
“Great would easily use again no problem”
We picked this property because we had stayed in the complex before. It is a 2-bedroom apartment on the top floor in a block of 4. The property is exactly as the photos show it and had everything we needed, including a lovely balcony with loads to see from it! The complex has 2 main pools (one slightly warmed) and a children's pool, there is a bar/snack bar that opens at 11 am till 10pm, and there is also loads of sun beds. As the pool is inside the gates there is none of the bed-grabbing until the pool opens at 9 am. The property is centrally located beside loads of bars/restaurants and a 5-minute walk to the beach.
This property would be a bit difficult to get up to if you had very young children or had problems walking but bar that there were no problems for us!
“Lovely apartment in a good location”
Bright and very clean. Great location close to beach and amenities. On a busy road but was quite well soundproofed
“I feel scammed”
I like the island , but the owner is not correct and honest .
When i arrived the shower was broken and water didn t flush, the appartment was not so clean. They came and fix it after 1 hour , but were ready to put the blame on me , because they already sent me multiple messages saying if something will be broken , i have to pay. They try so much to put the blame on you about things that are not your responsability. Even before arriving , they already talk much about this , but i said to them we are here to go to the beach and enjoy holidays , we are not here to break your appartment. Please watch pictures and translate , so you can understand what kind of people is this. So , today during the check out they came with 2 persons , they watch every room carefully , they say everything is ok . Nothing is broken or damaged , no bad smell. . After 1 hoursl calls me and say someone vomited on the walls and on the ceiling . But we were 3 people and nobody of us vomited . Is also really weird that during the control inspection they found nothing , they didn t smell any vomit , they were satisfied with the conditions of the apartment , and after 1 hour before my flight they call me to ask 100€ for the "damage" we are not responsable about . Is just a pitty because after i see other people's reviews , i can confirm they are not really honest and if they play this game with every client , in the end of the month they get much money that actually costumers should not pay . They also try to get 40€ if you arrive 1 hour earlier in the appartment , and this has to be in cash . When you not accept , they offer it for 30€ , and if you not accept again, they allow you to get inside also without paying , because they feel "gentle" today. If you want they also bring you to the airport , for 40€ cash, but if you not accept , no problem, there is a taxi in front of there who will bring you legally for just 35€ and with legal bill. Please , avoid people who always try to play games to get extra cash .
“Exceptional”
The apartment was spotless and in very good decorative order,everything looks new.
There is an element of road noise if you have windows open. As apartment is near a busy road.
“Very good”
Complejo Las Olas · Maspalomas
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