Constitución Terraza Olehousing

There was a building site next door. And the smell of sewerage in the morning was awful

WARNING DO NOT BOOK Though the pictures and location seemed really nice. It was the worst experience I ever had in an apartment. I woke up before 8 am to horrible construction sounds. When I looked outside I saw a crane and several men walking on the apartment. I am a female travelling alone and already felt unsafe by this unexpected experience. It looked like construction work that would take several months to realise, so I wanted to leave asap and cancel my upcoming two nights. I texted the host and they did not reply (previous contact was really fast). I started to look for other apartments by myself in stress and without any help from the host. The host eventually replied in the afternoon stating that they are not responsible for construction work on the street, which I totallly understand. But this was on their roof. A month later I still havent received my money back and the host is ignoring booking.com in finding a sollution.

My worst experience in 10 years of using booking.com for my travels! Please, do not reserve this apartment if you want to spend a relaxing and comfortable vacation. Until 2026, there are works in the building next-door, with the jackhammer going on from 8 am till 6 pm everyday! We have spoken with the tenant, with no result. They say they can't do anything about it since its the neighbor. I beg to differ since there's a sign informing everyone those work have started in 2023 and will go on till 2026! They knew about it and shouldn't have rented the apartment. Luckily, booking did make a financial gesture but couldn't do more because the tenant did not want to. Moreover, the shower was cold (the tenant did come twice to fix it, but made it worse!), the wifi isn't accessible in the bedroom and there's not even a towel to wash the dishes (their answer: we do not publicize a usable kitchen, which is totally false but by that time we wanted to enjoy our vacation and were tired of their dishonesty... oh and don't even count on olive oil, salt or pepper, nothing is provided). I didn't know such dishonest tenant existed... it's my first bad experience on booking.com and I hope my last!

Unreliable warm water

Odor from bathroom, shower was mostly cold water with intermittent hot water

A real scandal! No Internet connection, I relaunched several times and nothing happened. A problem with the installation of hot water, we relaunched several times, and they sent someone, but nothing is solved. Result: a stay without a shower, otherwise you can try a good cold shower. The terrace which is normally the main selling point of the apartment is unusable, since the sofa is damaged and full of water. Apart from small details... full of details Anyway, I visit Seville several times a year, for a decade, never have I had such a bad experience. Never. And most importantly, the reaction of the staff, not even a word of apology. Shame.