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Verified reviews from real guests who have already stayed here.
The hotel's location near beaches and restaurants was well-received, but some guests found the specific apartment location misleading.
Guests had mixed opinions on service quality. Some appreciated the pool maintenance, while others complained about the cleanliness and responsiveness of staff.
The overall guest experience at the hotel had mixed reviews, with some guests suggesting that with improvements in cleanliness and room quality, the experience could be much more positive.
Opinions on the value for money were split, with some guests feeling the place needed more maintenance to justify the costs.
Reviews on room quality varied. Guests highlighted issues such as uncomfortable beds, lack of storage space, and maintenance issues like loose shower heads.
Mixed reviews on cleanliness. While some guests praised the cleanliness of the pool, others mentioned issues such as uncleaned rooms and dirty balcony.
“Muddled through”
The location is good for beaches, restaurants, and exploring. The pool is very nice and clean, very good temperature.
The bed has a smaller matress than the base, the sheet was old and the pillows were useless, we had to use the sofa cushions. Could feel tiny itches in the bed, which may be dust mites. The bedside tables were stained. The apartment wasn't cleaned very well, hair in the bathroom, general feeling of grubbyness No storage space for clothes so we had to live out of our suitcases, the second bedroom was locked with a padlock, this would of been ideal for clothes. The pictures give the impression that the apartment is within the block with the pool, it is actually out and round the corner. The apartments in the main pool area look much nicer. The shower head is loose, we needed to prop it up with a hair band. Most morning, there was a nasty drain smell in the bathroom, so had to keep the fan on. No window. The balcony was quite dirty at one end, the sea view can be seen when standing only. No seat cushion, so the metal chairs get very hot There are no sunbeds at the pool, just chairs so uncomfortable for long periods. The apartment needs a bit of TLC and it could be much nicer with a little effort and care
“The best place in Torrevieja!”
Everything was perfect, clean, and comfortable, a fantastic view.. We had a great time there.. The host was very kind.. Very recommended!
Wifi worked slowly, but nothing important for us..
“Exceptional”
Everything was good. Apartments clean, owners very friendly.
“Good”
“Great hosts!”
Location and clean
All the steps as no lift
“4th floor and no lift. Not for the faint hearted”
Very central location with easy access to bars and restaurants etc. The apartment was small but clean. It could benefit from a little bit of tlc.
There was no warning about the apartment being on the 4th floor without a lift. This apartment was booked for an 82 year old and a 67 year old to share which posed a lot of problems getting up and down the steps. I would not have booked this apartment had I have known this. It needs to be made clear on the information page.
Costa Blanca Family apartments · Torrevieja
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