Cosy flat with sea views in Santa Ursula

Ania

spainhotels · 22 Nov 2024 · PL

4.0/5

“Nice stay but with difficulties”

The best

The apartment was very nice, clean and comfortable. Nice sea view and good location. I can recommend the apartment itself, not the check in procedure and the time of giving the deposit back.

To be improved

Check in procedure was very difficult. We arrived in the evening. The guidlines that were sent were no accurate at all. I was looking for the apartment for 30 minutes while my 7 year old kid was waiting with my older parents. There was nobody at the reception desk, I asked some guest for help. The guidance should like like that - you enter the building, pass the reception desk and the swimming pool. On the right of the swimming pool there is an elevator, press floor number -3. After leaving the lift, you turn right and then you go straight ahead facing the sea. The apartment is on the left. Also there was 7 days for giving back the deposit. After that time, I wrote to them and around 11 days later they transfered the money back. This was no ok. There was no kettle in the room.

Feedback from a real guest

Karia

spainhotels · 27 Jul 2024 · AM

5.0/5

“Exceptional”

Feedback from a real guest

Jakub

spainhotels · 27 Mar 2024 · PL

3.5/5

“Good”

Feedback from a real guest

Maria

spainhotels · 19 Jan 2024 · PL

5.0/5

“Exceptional”

The best

The view is amazing! Could spend hours there. Lovely place, will be happy to come back.

To be improved

Check in procedure

Feedback from a real guest

Vincent

spainhotels · 23 Nov 2023 · GB

4.0/5

“Peace and quiet, great view.”

The best

If you want peace and quiet with a spectacular view this is the place, clean, comfortable, friendly staff in the complex.

Feedback from a real guest

Mark

spainhotels · 08 Nov 2023 · GB

5.0/5

“Quiet, beautiful location”

The best

We loved it here. Clean comfy, well equipped, the apartment is in a complex of other holiday apartments surrounding a hotel with a spa and swimming pool. The area surrounding the complex is a quite residential area with a good restaurant and supermarket close by. Alternatively, it's an easy walk into town where there are more restaurants and bigger supermarkets. But the best part is the view from the terrace! The owner has clearly taken action on previous comments and there are now a new table and chairs and new comfy sun loungers on the terrace. Also new plants and cacti have been planed in the little garden that forms the boundary. Thank you!

To be improved

We had a great time and there were no problems with our stay, all the agent was easy to contact and quick to respond to our questions. However, we found the check in process a little confusing, We were given the instructions and a key code via WhatsApp, but the way the instructions were written made it look like the apartment was only accessible until 9pm. However, no need to panic, this isn't the case. It is only the access to the complex via the main entrance that closes at 9pm. After 9pm, access is via a side gate that requires a key which can be found in the apartment. Consequently you only need to be in the apartment before 9pm on your day of arrival. After this you will have the key and you can come and go as you please. Hope this helps

Feedback from a real guest

Cosy flat with sea views in Santa Ursula