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Verified reviews from real guests who have already stayed here.
Service was generally appreciated, although a few guests had complaints about wait times.
The hotel is located in close proximity to many key landmarks and public transport.
Most guests had a positive overall experience and would recommend the hotel to others.
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Guests consistently mentioned cleanliness as a positive aspect.
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
“Great”
Everything needed is there
“Very good”
“Not bad”
Good location.
“Save yourself the hassle—book elsewhere!”
The apartment was clean.
The apartment was clean, but the overwhelming smell of mold and dampness made it unbearable. The odor filled the entire space, making it intolerable to stay. Despite being advertised as “luxurious,” the apartment was far from it. Paint was chipping in several areas, wood paneling was coming loose, and the so-called “patio” was a tiny, enclosed space that barely fit one person, with no outside access. The only window, located in the bedroom, opened to the common area of other apartments where laundry racks crowded the space, making it impossible to air out the terrible smell. We couldn’t even stay one night and have been struggling to get any compensation from Booking or the host. Save yourself the hassle—book elsewhere!
“Very good”
I liked everything about the interior decor. Simple, classic, and exquisite. it felt like home
“Great spot, very central and had all the facilities you could want.”
Just like the photos and really central. Loved that we could walk everywhere. We’re able to drop our bags off while the cleaner was there before check-in which was really appreciated.
The bed was really uncomfortable for us, curtains would have been nice in the bedroom rather than just shears to block out the sensor light & lift light.
Cozy Apartment Puerta Del Sol & Private Patio · Madrid
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