Cozy Canarian House La Casa de mis Abuelitos by HRTenerife Net

Host was very business like and not at all friendly or responsive. No communication beforehand as to how to get into the house or response from messages. At the end of a 12 hour journey from our home in Ireland, we had to wait a half hour outside the house (with 2 kids!) until he arrived with the keys to let us in. No acknowledgement/apology of the inconvenience, just blamed Booking.com. Beds were damp on the first night. Electricity kept going out in the evenings at random times. He eventually got an electrician to look at it but he couldn't find the fault. We eventually figured out that after the heaters were on for about 15 mins (house is cold in the evenings), the electricity went out. We told him this but he never responded or did anything about it so we just had to put up with it. Every night, the street light directly outside the mezzanine window flashed on and off intermittently every 5 mins for the whole night which greatly disturbed our children's sleeping. The description says it has garden views which is misleading as there is no outdoor space, let alone a garden. It is a terraced house in the middle of the village and the front door leads directly onto a busy main road where cars frequently pass by too fast - you have to be extremely cautious going out the door, especially with children. It is quite impossible to get clothes dry due to the dampness of the house and the climate in the mountains in the winter. The alarm went off randomly one day and we couldn't figure out how to get it off, a woman was speaking to us through the alarm but we couldn't understand her or what was going on. We messaged our host but he never responded. At other random times, a voice would come out of the alarm, it was quite alarming!