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Verified reviews from real guests who have already stayed here.
Very good communication from host company.
Central location, well located for rest and recreation.
Includes all necessary comforts, amenities for cooking, and recreational equipment.
Standard quality for this hotel tier.
Satisfactory stay, offset by a few operational deficiencies.
Well equipped and clean, but lacking comfortable beds and pillows.
“A/C required and more comfortable beds and pillows. Make all the lights standard, not "Smart"”
The property was well equipped to a good standard. Clean and in a great location with pool and tennis. Very good communication from host company.
No A/C was a real problem with temperatures in the rooms way too hot for sleeping. The master bedroom had pillows which were foam, not comfortable at all. No sleep does degrade the holiday experience. Most internal lights were of the "SMART" type, controlled with the help from an Ipad. Not required with a few lights not set-up and not working. Lamps were in rooms so lucky there.
“Exceptional”
Great apartment, great amenities, great location!
“Exceptional”
Location was great. Great communication, clean, comfortable, well equiped, hot showers and space. Balcony a lovely space.
Workman opposite making noise.
“Great property but be aware of booking.com 'offer' of taxi transfer”
Excellent location and very secure. The communal pool was great and it was very quiet in the complex
Don't book with booking.com. They promised a taxi service to the property when I booked it, it was part of the offer but when I tried to organise it they didn't want to know. Very poor and misleading service. Be wary of booking.com
“Exceptional”
Everything was perfect. The apartment was ready for us(bottle of champagne 🍾 including), equipped with high quality appliances, cutlery, entertainment, high speed internet. We had everything included (beach towels, umbrellas, sunbeds for swimming pool, tennis sets) for our vacation. Instructions clear, communication perfect in the background. We would be happy to come again.
The only downside is that, maybe we should stay longer and the swimming pool isn't heated.
“Would definitely”
Location was perfect, not far from the beach and main attractions. Apartment had everything you needed and more! When I had a query, contacted the host and they dealt with the issue immediately.
Just little things - wish there was a choice of pillows as some were very thick and hurt my neck. Plug stainer in one of the bathrooms was missing and was concerned about something falling down it (would only cost a few pounds to resolve) but quite annoying!
CristiSmart Home Hi-End Services Media Streaming · Los Cristianos
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