Cubo's Apartamento Nagueles Marbella B5 1E

Richard

spainhotels · 16 Aug 2024 · IE

5.0/5

“Very enjoyable apart from the above.”

The best

Great location, nice apartment.

To be improved

The fact that we only got one set of keys, for “security reasons” was farcical. 4 family members, with different itineraries, one set of keys was an issue for us. We requested another set of keys and it was not possible. One of the security men on the front gate was rude and unprofessional, I’m sure I’m not the first to mention this.

Feedback from a real guest

Michael

spainhotels · 15 Jun 2024 · GB

0.5/5

“Incredibly poor host - charges money for facilities that were unavailable, no compensation.”

The best

Convenient location, close to the beach and can walk into central Marbella and Puerto Banus

To be improved

The property was advertised with a swimming pool being available, even though the local council had made the decision to close the pool until later in the summer. The host did not bother to find this out beforehand, and then when we discovered that the pool was closed for the entire duration of our stay, they refused to provide any compensation, even though they advertised the pool was available and we had paid for it. Customer service incredibly poor - takes multiple attempts for them to even pick up the phone, staff do not return your calls, and are rude and unhelpful when you finally get through to them.

Feedback from a real guest

Graham

spainhotels · 17 Oct 2023 · GB

5.0/5

“Exceptional”

The best

Great location, comfortable and clean property with everything you need for a holiday.

Feedback from a real guest

Mary

spainhotels · 08 Jan 2023 · GB

4.5/5

“Superb”

The best

Spacious apartment, bright, clean. Everything you needed was there. Close to the beach and restaurants.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.4/10 · 8 opinions

Great location

Well-maintained property

Responsive staff

General summary

8.4

out of 10

Location 8.94

Great location near the beach and promenade, as well as being in a quiet area.

Service 8.90

Staff was very responsive and quickly replaced a broken hairdryer.

Amenities 8.42

Very nice residence with a very large pool suitable for children.

Room Quality 8.39

Great two-bedroom apartment well equipped for a family vacation.

Value for Money 8.38

Quality and amenities were consistent with expectations for the price.

Overall Experience 8.30

A pleasant stay with some minor issues that did not detract from enjoyment.

Cubo's Apartamento Nagueles Marbella B5 1E