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Verified reviews from real guests who have already stayed here.
The location was highlighted as good and central, which suggests guests were satisfied with the proximity to key areas.
Rooms were noted as spacious, but there were complaints about the functionality of items such as the broken hand shower.
Overall experience appears to be mixed with the guest liking the location and room size but pointing out several areas for improvement.
The value for money can be inferred as average, given the balance of positive aspects like location and negative feedback about room amenities.
The review did not focus much on the service, but the lack of essential amenities suggests room for improvement.
The review did not mention food and beverage, suggesting an average rating as there are neither negative nor positive comments.
“Nice location, spacious, but can use some improvement.”
Location was good and central. Spacious, but 2 rooms were locked (which is OK). AC was working well, especially on hot days.
Not very clean, some hair left in the shower. Empty soap and shampoo dispensers. Super small bathroom, especially the sink - I wouldn't know how more than 2 people can use this bathroom. Please provide another mirror, a full length mirror would be nice. Hand shower is broken, plastic hose is exposed and needed to be replaced. A soap dish holder pls. Also, kitchen is not well equipped, a tea kettle would also be nice and some essentials in case you want to prepare food in the morning.
“Exceptional”
Central to everything, well heated, comfortable beds.
The floor was dirty, the shower had the last guests hair blocking the plug hole and freezer was thick with ice and previous guests food remains
Cuencaloft el balcon de Ali · Cuenca
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