Dama de Noche

The pool was only open from 4-7 while we were there, so if you are looking for a lounge by the pool holiday in May (which we were) we wish we had known this as we wouldn’t have booked. They have signs up at the entrance of pool opening times and it could have easily been shared on the properties details. The onsite bar/restaurant was closed for a refurbishment while we were there and the nearest shop/cafe/restaurant was at least a 20 minute walk away. I would say you definitely need a car. There is no reception of any sort or anywhere to ask questions or leave luggage. Which made arrival really tricky to find any information. The toaster & the hairdryer didn’t work. The tv remotes had no batteries in, so couldn’t use the tv.

Bed sheet were unclean, no toilet roll, no no bed sheet for the sofa bed

Noisy - the grounds are beautiful but the hedge trimmers and mowers were out in force every day Restaurant on site was very disappointing. Ate there twice to give it a second go and didn't go back! Apartment wish list comments: Could do with wine glasses, towel rails and toilet roll holders Settee springs have worn so you sink in and hard to get up! Air con unit very very noisy, could not have on at night or if sitting on terrace for 5 mins Would have been nice to have 2 fold up sun beds on the lovely large terrace

We never used the kettle or the toaster in this apartment because the condition of them were already awful. The kettle had its cable repaired from a previous time, and that can be seen in the picture provided above .that is unsafe in an apartment with children and other people. Therefore, we didn't use it. The toaster was also in bad condition so we also decided not to use it . The two appliances were placed in the washing machine room and absolutely not used during our stay. Also, We didn't use any of the pans or pots as they were all rusted over and not safe. That is not the standard that cooking equipment should be in an apartment with a kitchen provided. I have photos of the pans and pots full of rust and unsafe to use. We had to buy our own pans and pots so we could prepare food as that was not done by the owner. Also, The provided towels and pillows were previously used with stains and unclean. That is unsanitary. We have stayed in many apartments for holidays, and we understand the quality that should be provided by the owner. In this apartment, that was not done. We also found cat food all over the floor in our apartment . Again, that is unsanitary and disgusting. What if one of the guests had an allergy? The owner is responsible for providing a safe, clean, sanitary environment and apartment to its guests, and they have not done that this trip. Also, The booking description was also wrong it was said that the beach from the apartment was 600 metres, BUT the actual distance is 1.3 kilometres. That is untrue and nowhere near! The owner also stated that the pool was open all year and heated. That is not the case as it was closed and not in use for anybody. So again, the owner has lied about these things in order to attract guests. But the statements above prove that they are wrong and lied about. Also, The damage in the rooms, in the sitting room, there are damages visible all around the walls.

Quite a bit of damage e.g. no doors on wardrobes and marks/holes in walls but can understand as property has been booked out a lot.

The shutters in both bedrooms didn't shut properly which made the rooms too light for sleeping. The hairdryer didn't work and there were no towel rails or hooks in the bathrooms.