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Verified reviews from real guests who have already stayed here.
Ideally located near the sea and restaurants, making it very convenient.
Great amenities including pools with slides for children.
Standard service quality for this hotel tier, with responsive staff.
Well-equipped room with necessary amenities but room quality was average.
Food options available but not extensively mentioned in the reviews.
A generally positive experience with minor drawbacks.
“Amazing”
Great location, great facilities. Lovely spacious clean apartment. Will definitely be returning
Early checkout caused some problems especially with 3 young children and flight wasn’t till later in the afternoon
“AWFUL! Avoid this SCAM, they took a deposit amount which they didn’t return on due time. I realised nearly 15 days after”
AWFUL! Avoid this SCAM, they took a deposit amount which they didn’t return on due time. I realised nearly 15 days after the refund should have been made as no issues were expected and after several attempts to contact them, they said we damaged the property which is totally untrue, no proper check-in or check-out process was done and that they are keeping the deposit totally unfairly and illegitimate. Now in hands of Booking Deposit dispute resolution service.
AWFUL! Avoid this SCAM, they took a deposit amount which they didn’t return on due time. I realised nearly 15 days after the refund should have been made as no issues were expected and after several attempts to contact them, they said we damaged the property which is totally untrue, no proper check-in or check-out process was done and that they are keeping the deposit totally unfairly and illegitimate. Now in hands of Booking Deposit dispute resolution service.
“Really bad staff”
Had a lovely stay up until check out I’m a single English woman on my own 2 men arrived at the front door at 10.01 1 was very rude and aggressive and barged straight past my I felt very scared and embarrassed as my underwear and clothes were on bath room floor No manners or respect I suffer with PDSD and this has left me very shaken up and ruined my whole holiday I checked out by 10.15 and was waiting in reception by 12.20 for my deposit they refused to give back I know I over stayed by 15 mins but over slept as neighbours kept me up until 6 in the morning I even extended my stay so they had plenty of money out of me and on top of that a £200 deposit Robbed blind watch out people
“Superb”
The apartment and the resort were great and as described. The apartment had everything we needed, such as linen, towels, kitchen ware, etc. nice sea view. The resort (Benal Beach) was wonderful and the kids loved it. There are a few pools and a bunch of slides too (just make sure the pool and slides are open when you visit as they are seasonal). It’s disappointing that you need to pay for the beach loungers around the pool. There are many shops and restaurants around the area (great seafood paella at La Ancla). There’s car parking inside but it can fill up quickly, although there’s plenty of parking outside. It’s a large resort so it can take some walking to get anywhere. The hosts (or managing agents) provided clear communications. They fixed issues quickly, however don’t rely on just emailing them, call the emergency number.
“Very good”
“a nice stay to enjoy the winter sun”
nice view and apartment, perfect for 5 days, private gym available in the complex but not included, only 12km away from Málaga
washing machine was not working when we arrived, spare part was already ordered before we came but did not arrive during our stay only 1 tab for the dish washer - would be better to provide a few more
Deluxe Apartment Benalbeach Side Sea Views · Benalmádena
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