Diamond Los Cristianos Apartment

Maksymova

spainhotels · 30 Mar 2025 · GB

1.0/5

“Very poor”

To be improved

The room number did not match the one in the photo. It was a semi-basement room. We saw two cockroaches! One of the rooms had a burnt-out light bulb. The window wouldn't open, so we had to leave the door open for ventilation. The blanket left for us in the closet was covered in yellow stains, and the duvet cover smelled of mold, so we couldn't use it. In the shower, hot water lasted for only a minute before turning lukewarm! The only positive aspects were the warm water in the pool and the relatively inexpensive food at the café by the pool.

Feedback from a real guest

Brett

spainhotels · 15 Mar 2025 · GB

4.5/5

“Superb”

Feedback from a real guest

Giselle

spainhotels · 05 Feb 2025 · GB

4.0/5

“Great little appointment would recomend”

The best

Was nice bed hotel pool was nice and bar food good

To be improved

Not much for self catering in the kitchen but we only stayed 4 days so wasn’t to fussed

Feedback from a real guest

Mark

spainhotels · 27 Dec 2024 · GB

5.0/5

“Exceptional”

The best

The neighbours are amazing

To be improved

Everything was exceptional

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.3/10 · 6 opinions

Great location

Affordable food

Warm water in pool

General summary

7.3

out of 10

Location 8.00

The hotel's location was praised for being close to key landmarks and public transport, contributing positively to the guest experience.

Food and Beverage 7.00

Food and beverage services garnered generally positive feedback, with praise for the quality of bar food, although some guests suggested improvements in variety for a better dining experience.

Value for Money 6.50

Guests expressed varying opinions on value for money, with some finding the hotel's offerings reasonable given the location, while others felt that cleanliness and maintenance issues detracted from the overall value.

Room Quality 5.50

Guests reported mixed experiences with room quality, from comfortable beds and nice pools to complaints about room discrepancies and limited kitchen facilities for self-catering.

Overall Experience 5.50

Overall, guest experiences were mixed, with positive aspects like great location and affordable food counterbalanced by cleanliness and maintenance issues affecting the stay.

Service 5.00

Mixed reviews on service, with mentions of prompt warm water and inexpensive food being positive aspects, but issues with room discrepancies and maintenance problems affecting the overall experience.