Digital Nomad Retreat 2 -Great Location Near Metro

The facilites were not as described. We have stayed in many properties booked through the site but this was very disappointing.The washing machine was broken on arrival and we were asked to use the laundertte which was hugely impractical and we had to insist to get this changed. The air conditioning was not functioning in the bedroom and the property was very hot. The owners were away and had supplied a fan but no one came to fix the air conditioning during our stay. The shower kept flooding as the rubber on the shower tray is not properly attached and we also ran out of shower gel and soap during the stay. The bathroom door lock became jammed shut and we had no access to the batrhroom or toilet for more than 4 hours which was not acceptable. We had to wait for an emergency locksmith to arrive who took the lock away. He told us he could come and fit a new lock the next day but instead we were left with no lock for the duration we were there. We were not provided with enough towels for the amount of people staying and the extra bed was not made up for us. There was no tumble dryer as specified and no coffee machine. We had to ask for the wifi rather than this being provided for us. We were three people but there was only two stools for the breakfast bar so once person had to eat on the sofa which was being used as a bed. The accomdation was also located in a dark alley way and was not very inviting. The owner also asked us to leave a 5* review for them despite our issues incurred.

I would add more kitchen utensils for people cooking in!

Apartment is located on the ground floor with direct access from the street, it means that you can't open the window and it's pretty dark inside all the time. Bed smell from the toilet all the time 🤢 Host didn't share the wifi password in advance, so I had to contact him after check-in. He didn't respond until next morning, so we stayed without internet for almost a day, which is inconvenient.

It would be helpful to have the wifi code in the apartment instead of having to contact host.