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Verified reviews from real guests who have already stayed here.
Standard quality for this hotel tier.
Basic amenities available but not functioning as expected.
Service was inadequate as I was asked to clean the air conditioning.
Overall disappointing stay due to multiple issues.
Air conditioning did not function properly.
Charged 100€ deposit and unauthorized charges.
“Every was ok , except the humidity”
Nice close to transportation
Too stuffy, really humid, too hot couldn’t sleep well
“Good spot potty about the facility”
Location
Dampness, lots of wood rot and mould. Ceilings were extremely low hit head various times. The stair case has no aprópiate railings for safety the bars are easily over 200mm wide not kid safe at all .. a serious accident waiting to happen
“Pleasant”
“Exceptional”
Everything needed in this little space and in the heart of the city near everything! I loved the area and public transportation to easily access everything. The company worked with me when my phone didn't work when I first arrived to Madrid and allowed me to check in early after the long flight from the US with my 3 kids and puppy. Thank you so much for that!
I worried about the steep steps for my 5 year old and twin 2 year olds. They navigated them fine, but there was no railing obviously in the pictures , so I figured we could handle it for 3 nights. I did worry quite often though because if they tripped, it could have been bad.
“There is a serious problem of ventilation, which must be addressed urgently.”
Wasn't far from the train station. So that's a plus.
The bedroom is in a mezzanine, which is about 1.5 m high. So that's pretty cramped and uncomfortable. But worse is the aeration. The air conditioner downstairs does not help. Perhaps making an opening from the mezzanine (extractor fan) coupled with the air con could give some relief. But I think the best thing would be to supply a comfortable double sofa bed downstairs.
Discover Madrid from our cozy studio · Madrid
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