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Verified reviews from real guests who have already stayed here.
La calidad en la ropa de cama y baño; servicio de limpieza excepcional y atención telemática.
El apartamento es amplio, cómodo y tiene buenas vistas.
Los precios parecen justificados para los servicios ofrecidos, aunque hay costos adicionales.
Cercano al aeropuerto, pero la ubicación está bastante regular.
La limpieza perfecta y muy cómodo; el apartamento es amplio, cómodo y limpio.
En general, buenos productos de limpieza disponibles, aunque no se incluyen algunos básicos.
“Perfect for hospital stays.”
The apartment was perfect for what we needed. The tram is right across the road along with a couple of Arepa places to eat. Perfect place if you have someone in hospital and need to visit them (which we did). The company’s communication with us was great, responding quickly. We even needed to extend our stay by an extra night and they made that very quick and easy.
Not really a negative but there is no longer a supermarket near the property like Apple Maps says but there is one a 15min walk up the main road. You definitely need data on your phone to access the property. Again not a negative just an observation.
“Great place ruined by the staff”
Comfortable apartment in convenient part of the island, near big Mercadona supermarket. It could be easily a 9/10 stay...if not for the staff attitude and indifference.
When we arrived at the apartment, my wife got to the bathroom and closed the door (she didn't touch the lock, just closed the door). The lock must have been faulty as it closed itself and she couldn't get out of the bathroom. After 10 minutes of fighting with the lock I contacted Dream Cuesta on the chat. I got informed that the lock was "fine" with earlier guests so we must have broken it - and they ordered a lock smith for which we will pay for... When I didn't agree to pay for the locksmith, the guy on the chat said that he can't do anything more for us and wishes us good night. So there I was, blamed for breaking a lock that we didn't touch and nearly charged for a locksmith to open a faulty door we didn't break. And my pregnant wife stuck inside a bathroom. We finally managed to open the door after half an hour, with spoon as a leverage and manipulating the lock a little bit. We wished that nothing more breaks so we didn't have to contact the staff again. So, summing up, if you don't have any technical problems with the apartment and don't have to contact the staff, you will have a great stay. HOWEVER if anything happens - something breaks or you get stuck inside a bathroom - then, quoting the guy from WhatsApp: "Good luck and have a good night"
“Great value and great communication from the host.”
Spacious, clean and had everything required for a short stay for the nearby hospital.
“Superb”
“Good”
“Good”
DREAM CUESTA2 · La Laguna
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