• DREAM LAGUNA
  • DREAM LAGUNA
  • DREAM LAGUNA
  • DREAM LAGUNA
  • DREAM LAGUNA
2 Calle Concejal Alberto Cañete del Toro, La Laguna

DREAM LAGUNA

DREAM LAGUNA

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Apartamento de dos habitaciones
83 m²
6

Apartamento de dos habitaciones

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DREAM LAGUNA
· La Laguna
2 Calle Concejal Alberto Cañete del Toro , 38202
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.0/10 · 59 opinions
The best
Good location
Comfortable beds
Helpful service
General summary
8.0
out of 10
Location 8.97

Many reviewers praised the location, highlighting its convenience to the central area.

Service 8.93

Generally positive feedback regarding service, but some had difficulties with the check-in process.

Food and Beverage 7.96

Food and beverage quality not explicitly mentioned, so standard quality for this hotel tier.

Amenities 7.95

Amenities were generally well-reviewed, with some mentions of missing items.

Overall Experience 7.93

Overall, guests reported a good experience despite some noted issues.

Room Quality 7.92

Guests appreciated the room quality, though some noted issues like discomfort of sofa beds.

Veselina
Veselina
spainhotels · 25 Apr 2025 · ES
3.5/5
“Good”
The best

Good location.

To be improved

The days before the reservation, I received too many messages from the accommodation, asking me to fill in things and to read instructions about entering the apartment. I have never received so many long instructions from any other place. And then, the entry to the apartment was a nightmare. There is no 5G so the digital key does not work. Had to run back and forth from the building´s window to the door to be able to open. So, half an hour to open the door. And upon exiting, it got stuck and was not closing so another 10min to close the door. Also, I didn't like that they asked a few times when exactly was I going to enter and when exactly I was going to leave, saying that if I did not confirm it, they would cancel the booking. I had paid that booking 3-4 months before that!!! Also, have in mind the sofa is a sofa, not a sofa-bed.

Feedback from a real guest
Teresa
Teresa
spainhotels · 01 Feb 2025 · GB
4.5/5
“Superb”
Feedback from a real guest
Dionisis
Dionisis
spainhotels · 18 Jan 2025 · GR
4.5/5
“Superb”
The best

location, very close to the historic center

Feedback from a real guest
Melissa
Melissa
spainhotels · 05 Dec 2024 · ES
0.5/5
“Absolutely appalling entry system”
The best

the location

To be improved

the entry system was completely ridiculous to enter the apartment. it took 30 minutes to enter and having to go in and out of the building as there was no mobile data coverage in the apartment block. key less entry needs to work much better then this. Please do not keep repeating follow the instructions and the apartment number as if the individual trying to enter the apartment is stupid. I was outside the correct apartment door the system was not working and the mechanism just span around. Also not being able to access the garage before the apartment in a city like la laguna with no parking and on a road where there is no where to pull over and wait is a bad set up. it would be far better to have a lock box so you can enter the garage straight away. The main bathroom looks like its been re grouted and all the excess is all over the tiles. you need super human strength to flush the toilets. the toilet roll is almost see through its so cheap. Having glass above a bedroom door allows too much light in when a light is on in another part of the apartment. the kitchen sink tap needs to be looked at it sprays everywhere. Leaving the table set for dinner is just annoying as you keep having to go in and out of the kitchen to the living room searching for cutlery glasses etc as there is not enough left in the kitchen.

Feedback from a real guest
Guillermo
Guillermo
spainhotels · 28 Nov 2024 · GB
0.5/5
“Awful customer service”
Feedback from a real guest
Guillermo
Guillermo
spainhotels · 27 Nov 2024 · GB
2.0/5
“Disappointing”
Feedback from a real guest

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DREAM LAGUNA · La Laguna

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