DREAM WISH

Very loud neighbours. Sounds like thay are talking inside your apartment.

If you are with car, keep in mind that street parking can be a thing as finding a random parking spot seemed to be highly challenging.

The apartment is old, has not been renovated for a long time, and is quite uncomfortable (I could rate it 5.5). However my overall score is the lowest possible because the customer support received has been the worst I've ever experienced. Extremely rude and unprofessional. Their website for filling in the information for the check-in is not working properly. I asked for support and they were extremely rude stating it was me not marking the correct fields. I provided them with the screenprint proving it was indeed their system bug. No excuses on their side or acceptance that they were wrong. I asked if I could simply send them the IDs instead of wasting hours with their non-working website. At first, they told me that by the law they can't handle guests' information (nonsense - it should be the very contrary. By the law they must verify the identity of their guests). When I challenged such a silly statement, they changed the version and said it was time-consuming for them to add the information manually (isn't what they are paid for? Why should the clients instead be wasting time with their website?? What else am I supposed to do if their website is not working??). The codes provided to open the door to access the terrace (and further the apartment entrance) were incorrect, the door was also defective. Again I had to ask for support and again I received extremely rude and poor service. The house is old, with a lot of furniture which does not make sense, a few electric sockets are broken and therefore unsafe (especially if you have kids) and the apartment entrance door cannot be locked (literally they don't provide the keys - they say that the door to access the terrace is enough as there are no other accesses to the apartment - a part from the roof). I will never go back to any premises managed by such a host. I strongly suggest the landlord to look for other agencies which can manage the property in a more professional way.