Dulce Carlota- llar dolça llar

B.ruiterkamp

spainhotels · 31 Jul 2023 · NL

0.5/5

“Viel tegen, werkelijk is anders dan dat er omschreven is.”

The best

uitzicht, zeezicht is prachtig.

To be improved

We had a terrible vacation at Dulce Carlota. It's not a villa as advertised, but an apartment within a villa where the owner herself lives on the ground floor. Upon arrival, we were surprised by additional cleaning costs of €90. Throughout our stay, we were constantly bothered by the owner, who repeatedly complained that we were using the air conditioning too often. According to her, we were only allowed to use the air conditioning at night, or else we would incur extra charges. Upon checkout, the owner withheld a portion of our security deposit and demanded that we leave the villa in a very intimidating manner. In the end, we had to involve the police. The villa is located next to a construction site where apartments are being built. This was not visible in the photos, and the owner did not inform us about it. We asked the owner for an invoice, but she said it wasn't possible. Instead, we received a handwritten letter as an invoice. Overall, a terrible experience. We were here with two families with small children and will not stay here again.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.5/10 · 6 opinions

Cleanliness was acceptable

Good location

General summary

8.5

out of 10

Location 8.97

Standard quality for this hotel tier.

Service 8.93

Food and Beverage 8.46

Amenities 8.45

Overall Experience 8.43

Room Quality 8.42

Dulce Carlota- llar dolça llar