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Verified reviews from real guests who have already stayed here.
Very close to the beach and local restaurants.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Mixed experience with some positives and significant negatives.
The complex itself is nice.
“Perfect appointment”
Very close to the beach and local restaurants
“Never again!”
The apartment is well located and the complex itself is nice.
The whole experience was a disaster from start to finish, and is still ongoing. I was sent completely incorrect instructions about how to get into the property which meant I walked the outskirts for almost an hour before a kind local let me ind tried to help. The keys weren’t where they were supposed to be and no one would answer the phone to help. I ended up sitting on the doorstep for a considerable amount of time, at nearly midnight by now, waiting for someone to help. They offered a 50 euro refund that never appeared. There was also building work (drilling and hammering) the entire stay, which they didn’t inform me of. Finally, the apartment was really unclean. They did offer to send a cleaner but I’d already cleaned it myself by then.
“Stay at Duna Beach”
The location was excellent Beds and sofa were very comfortable Pool area had plenty of beds however not many were using them
There was building work going on in the complex which we only found out about 2 days before we got there. Wasn't a huge issue Also as it is a private apartment inside a complex, the main reception could not be contacted for anything. We found it hard to get into the complex as the reception seemed to be closed.
“Exceptional”
Amazing location
100% couldn't fault it
“Good”
“Great apartment in a fantastic location”
The location is absolutely superb and the apartment has everything you need. The host is available on WhatsApp to message if you need anything. Great holiday
Make sure you read the PDF they send about check in as it’s a private apartment in a complex. I didn’t and struggled to find it. Liked everything and will visit again.
Duna Beach · Puerto del Carmen
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