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Verified reviews from real guests who have already stayed here.
Service was lacking, particularly in regard to the owner’s availability for check-out.
The location was acceptable, though not remarkable.
Not mentioned in the review.
Not good value for the price paid, considering the issues experienced.
Basic amenities, but lacking in essentials for a comfortable stay.
The overall experience was very disappointing due to multiple issues.
“False advertisement of a property with air conditioning complicated in addition to an intimidating owner managing the pr”
The property was advertised with air conditioning. However it was not air conditioned and only 1 ventilator was available for the sofa-bed, kitchen and sitting room (ground floor) and bedroom and bathroom (above floor) Poor Wi-fi connection. The owner had to replace the whole system including internet network provider after 4 days after we arrived The owner or the property was the worse of these 10 days holidays for myself and my other 2 friends. He was very difficult to deal with and disrespectful showing up at the property twice before 9 am without previous warning, requesting 120 euros 4 days after arrival, as deposit for requesting one keys for each of us, sending the cleaner the last day at 8h45 am ( check out was at 10h00), threatening to discount from 120 euros (given 4 days after arrival in concept of the keys) the value of one cleaning cloth stained of bleach hanging to be dried, being intimidating the last day from 9 to 10 am being outside his property talking on the phone to allegedly to booking.com management explaining his experience being laud and indiscreet, etc. Full report with details will follow.
Dunaflor Gemelo 1 · San Bartolomé de Tirajana
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